FAQ

Frequently Asked Questions

For further questions, contact us at info@weescape.ie , 089 237 4489 or on Whatsapp 
  • What is an escape room?

    It's a 60 minute live escape challenge. To keep the mystery and challenge intact, we can only tell you very little about the content of our rooms. Everything may seem normal once you are inside, but upon closer inspection you may find strange and puzzling clues hidden throughout. You must search and explore, team-up and inspect every inch in order to obtain all necessary clues. Only then can you crack the puzzle and solve the mystery!

  • What are your opening hours?

    We accept bookings from 2pm to 8.00pm latest on Monday to Thursday. On Friday, Saturday and Sunday we are open from 10am with the latest start time of 8.30pm. 

    We are open for walk ins Friday-Sunday but only open for bookings Monday- Thursday.

  • What if I need to cancel or reschedule?

    If you need to cancel or reschedule that's perfectly okay. Your confirmation email will give you the option to do this, but you can contact us aswell to sort it out.


    Rescheduling is fine and we're happy to help out, same day cancellations however are non refundable. If you wish to cancel, we need at least 48 hours notice for you to be able to get a refund. Please read our Terms and Conditions for our cancellation policy. 

  • What if I get uncomfortable in the room?

    We’ve emergency switches inside each room which is pointed out before the game starts. If at any point you’re feeling overwhelmed, you can hit the switch and exit.

  • Is there somewhere I can leave my stuff?

    Each participant is kindly asked to leave all personal belongings in lockers provided. We want you to enjoy the game to the fullest without any distraction from the outside world.

  • Is there an age restriction?

    For 14 year olds or younger, supervision by an adult is required. The main reason for this limit is because of the complexity of the game. Please bear in mind that some mild scary stuff and physical exercise can be involved, too. 


    A parent/guardian/responsible adult must remain either in the room (as a part of the 6 people max) or on the site for the duration of the game.

  • Is it scary?

    No, well, not really. We design our rooms to fit the theme, so it may be dark or aesthetically creepy but we don’t hide in the room, we try to avoid building jump scares, there’s no actors or other people, no rats, no spiders, etc.

  • What happens if I don't get out?

    So the floor opens up Scooby Doo style, there’s a big slide. It’s a lot of fun. The cages are less fun at the end.

    I’m joking. If you don’t get out, we’ll walk you through the rest of the room and have a chat with you.

  • I've got an injury, can i play?

    Although our escape room fun requires brain power and team thinking, there are some physical aspects throughout. Unfortunately, the game is not yet available for people with certain disabilities as the building is un-accessible for wheelchair users. If you’re in crutches or have a sling, you’ll probably be fine. 

    In terms of hearing difficulties, the escape rooms will play background music and sound effects however this will not affect the solving of the game. There is a display monitor through which the GameMaster can communicate notes and clues on a screen inside the room, without the need for awkward walkie-talkies.

    If you’ve any other health concerns, please let your GameMaster know on the day or beforehand if possible so we can accommodate for you as best as possible.


  • Should I arrive early? What happens if I'm late?

    We kindly ask that you arrive 10-15 minutes prior to your booking time to avoid delays or disappointment. Please note that we may not be able to accommodate late arrivals. Please ensure to plan your arrival to prevent any foreseeable delays.


    If you're running late, please call ahaad and let us know. In case of late show, we may reduce the time depending on circumstance and at the management's discretion. We reserve the right to cancel the game if participants are over 15 minutes late. Participants are expected to plan their journey to our venues and arrive 10 minutes before the scheduled starting time.

  • What if the number of people on my team changes on the day?

    If the number of people increases, the difference will need to be paid on the day.

    If the number of people decreases, unfortunately we can't refund the difference.

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